Service Advisor Ref# SB-94

  • North West, Cheshire, Wilmslow, UK
  • £30000 per annum
  • Permanent
  • SB-94

Our client, a main dealership is looking for a high-performing Aftersales Advisor to join their dynamic and successful prestige Aftersales team in Wilmslow 

The Service Advisor role comes with a competitive salary of £30,000 plus bonus  with an excellent benefits package.
Company Benefits Scheme,

  • Company Pension,
  • Performance Bonus

Key Service Advisor Roles and Responsibilities:

  • Ensure customers are aware of service and repair work required to their vehicles in a professional manner
  • Advise on estimated costs of repairs and work to be undertaken
  • Sell additional products as appropriate to customers’ needs
  • Advise on timescales and collection arrangements
  • Produce job cards on the in-house computer system
  • Update customer and vehicle records
  • Document all warranty work in accordance with manufacturer policy
  • Preparation and completion of invoices

 
Minimum Service Advisor Requirements:

  • Experience in a similar role, as a Service Admin / Service Advisor or similar
  • An ability to sell additional products and services to customer
  • Experience in using commercial databases
  • Excellent communication skills and the ability to deliver outstanding customer service
  • The ability to manage multiple tasks

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