Service Advisor Ref# V-74032

  • South East, Hertfordshire, Watford, UK
  • £38000 per annum
  • Permanent
  • V-74032

Service Advisor – £38,000 OTE –  Main Dealership – Watford

Our client is a main dealership and have the requirements for an experienced, high performing Service Advisor to join their successful Aftersales team in Watford.

  • 8:00am-17:00 Monday – Friday 
  • Saturdays on rota ( overtime)
  • Internal career progression opportunities across our various brands and locations
  • High street discounts
  • Wellbeing portal
  • Employee assistance programme
  • Purchase, service and parts discounts
  • Employee referral scheme
  • Standard company benefits such as pension, life assurance cover, competitive holidays and cycle to work scheme

Key role and responsibilities for this Service Advisor role in Watford

  • Ensure customers are aware of service and repair work required to their vehicles in a professional manner
  • Advise on estimated costs of repairs and work to be undertaken
  • Sell additional products as appropriate to customers’ needs
  • Advise on timescales and collection arrangements
  • Produce job cards on in-house computer system
  • Update customer and vehicle records
  • Document all warranty work in accordance with manufacturer policy
  • Preparation and completion of invoices

Minimum requirements for this Service Advisor role in Watford:

  • Experience in a similar role, as a Service Admin / Service Advisor or similar
  • An ability to sell additional products and services to customer
  • Experience of using commercial databases
  • Excellent communication skills and the ability to deliver outstanding customer service
  • The ability to manage multiple tasks

Service Advisor – £38,000 OTE –  Main Dealership – Watford

Job type – Permanent 
Hours – Full time

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